Terms of sale

Who you are buying from, what you get, and what happens when Netflix changes.

Applies to TidyWL for Netflix, free and Pro, on Google Chrome. Published 26 September 2026. Seller: Tsz Hin Lam (Dominic Lam), sole proprietor, operating as TidyWL, Vancouver, British Columbia, Canada. This is a different product from TidyWL for YouTube, which has its own terms and its own Pro.

The short version

  • The free version stays free. Pro is an optional subscription that adds the features listed on the pricing page.
  • Pro is billed monthly or yearly and you can cancel any time. Access runs to the end of the period you paid for.
  • Paddle takes the payment. Paddle is the merchant of record: it charges your card, works out any tax, sends the receipt and handles refunds.
  • TidyWL for Netflix talks to Netflix the way Netflix's own web app does, not through an official API. Netflix can change that at any time. We fix what we can. If we cannot, you can cancel and, on a yearly plan, get the unused part back.
  • Fourteen days, no questions, no conditions. Every charge has a 14-day full-refund window, with no exceptions. Details on the refund policy.
  • TidyWL for Netflix is not affiliated with Netflix.

Who you are buying from

TidyWL for Netflix is made and sold by Tsz Hin Lam, who goes by Dominic Lam everywhere else on this site, a sole proprietor in Vancouver, British Columbia, Canada. Questions about these terms, your subscription or your licence go to support@tidywl.com.

Orders are processed by our online reseller, Paddle.com. Paddle is the merchant of record for every TidyWL for Netflix Pro purchase: it is the party that charges you, issues the receipt, calculates and remits sales tax or VAT for your country, and processes refunds. Paddle's checkout terms apply to the payment itself. Everything else about the product is between you and us.

What TidyWL for Netflix is, and what it is not

TidyWL for Netflix is a Chrome extension that opens a dashboard over Netflix for managing your own My List and your own playlists: search, filter, sort, bulk remove, custom playlists, export. It runs in your browser, with the Netflix session you are already signed in to, and it calls the same web endpoints Netflix's own page calls. Netflix has no public API for My List, so there is no official route to use instead.

That design is what makes it work, and it is also the honest caveat: Netflix did not build those endpoints for us and can change or close them without notice. The extension reads a remote configuration so that many Netflix-side changes can be fixed without a new version, and we update the extension when they cannot. We do not promise that any feature will keep working, and these terms say what happens when one does not (see If Netflix changes below).

TidyWL for Netflix is an independent product. It is not affiliated with, endorsed by or sponsored by Netflix. Netflix is a trademark of Netflix, Inc.

Free and Pro

The extension you install from the Chrome Web Store is free, and needs no account and no payment. Pro is an optional paid tier that adds the features listed on the pricing page at the time you subscribe. We may add features to Pro over time; what you are buying is what the pricing page lists on the day you buy, and anything we add later is a bonus, not a promise.

Subscriptions, renewals and cancellation

  • Plans. Pro is sold as a monthly or a yearly subscription. Prices are shown in US dollars on the pricing page; Paddle's checkout shows the amount in your currency and adds any tax that applies where you live.
  • Billing in advance. You are charged at the start of each period. A subscription renews automatically at the end of each period until you cancel.
  • Introductory prices. A price marked as applying to your first period, such as a founding offer on the yearly plan, applies to that first charge only. The page and the checkout both state what the plan renews at.
  • Cancelling. Cancel any time from Manage subscription in the dashboard's About → Pro tab, or by emailing support@tidywl.com. Cancelling stops future charges. Pro keeps working until the end of the period you already paid for, and then the extension goes back to the free version. Nothing in your browser is deleted.
  • Price changes. If a price goes up, we tell existing subscribers at least 30 days before it applies to them, and it only applies from the next renewal. You can cancel before then.

Your licence key, your browsers and your phones

  • When you buy Pro you receive a licence key. Entering it in the extension turns Pro on for that browser.
  • The key is for you, on the browsers and devices you use yourself. It can be active in a limited number of browsers at once; the current limit is shown when you activate, and you can deactivate a browser you no longer use. Phones you pair to see your playlists do not count toward that limit, and you can remove one at any time.
  • Do not share, publish, sell or transfer your key. We may deactivate a key that has been shared, resold, obtained by fraud, or refunded.
  • Activating a key stores the key and a record of the activation on tidywl.com so we can check the subscription is live. If you turn on playlist sync, tidywl.com also keeps a copy of your playlists so your other browsers and your phone can show them. Both are described in the privacy policy.
  • When a subscription ends, the extension keeps every playlist in your browser, and the synced copy on tidywl.com is deleted 90 days later.

If Netflix changes

Netflix-side changes are the one risk we cannot remove, so here is exactly what we owe you when one happens.

  • We work on a fix as soon as we know. Many changes are corrected through the remote configuration within hours; some need a new extension version, which goes through Chrome Web Store review.
  • If a Pro feature stops working because of a Netflix change and we have not restored it within 30 days, you can ask for a refund of the unused part of a yearly subscription, counted from the day it stopped working. On a monthly plan, cancel and the next charge does not happen.
  • If Netflix changes something that cannot be fixed at all, we will say so plainly on this site and in the extension, stop selling Pro, and refund yearly subscribers for the remaining term.

What you agree to

  • You use TidyWL for Netflix on your own Netflix account, on profiles you are entitled to use. Do not use it to access anyone else's account.
  • You are responsible for what you remove. The extension shows you the exact list before every bulk removal, and Pro adds pins and undo, but a removal you confirm is your decision.
  • You do not resell, rent or bundle TidyWL for Netflix, and you do not work around the licence check.
  • You are at least the age at which you can enter a contract where you live, or a parent or guardian is buying for you.

Refunds

Every charge, first payment or renewal, has a 14-day window in which you can ask for a full refund. No questions, no conditions and no exceptions — how much you used the extension in that time makes no difference. After that, cancelling stops the next charge and Pro runs to the end of the period you paid for. The full rules, including how to ask and how long Paddle takes to return the money, are on the refund policy page.

Privacy

What the extension keeps in your browser, what it sends to tidywl.com and what it never sends are set out in the privacy policy. Paddle's handling of your payment details is covered by Paddle's privacy policy; we never see your card number.

Limits

TidyWL for Netflix is provided as it is. We do not promise it will be free of errors or that it will always work with Netflix, for the reasons above. To the extent the law where you live allows, our total liability to you for anything arising from TidyWL for Netflix is limited to the amount you paid us in the twelve months before the claim, and we are not liable for indirect losses such as lost time, a changed My List, or lost profits. Nothing in these terms removes rights that consumer protection law gives you and that cannot be waived.

Governing law

These terms are governed by the laws of British Columbia and the federal laws of Canada that apply there. If you are a consumer, you also keep the protection of the consumer law where you live. Disputes go to the courts of British Columbia unless that law says otherwise.

Changes to these terms

  • 26 September 2026 — first version, published ahead of the Pro launch.

Material changes will be listed here with a date. Changes to prices or to the refund rules never apply to a period you have already paid for.

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